Craig Humphreys and Len Bertain wrote a book entitled: 5/67 Problem Solving - How to Solve Wicked Problems...correctly. They will be delivering podcasts about 5/67 Problem Solving. They welcome your to this podcast. They are going to entertain you with stories, helpful insights and some of the underlying theory of why 5/67 makes sense. Both of them have been avid participants in the use of 5/67 Thinking in solving problems for the last 30 years. And believe that they will entertain you. Len and Craig will alternate podcasts with Craig leading off in the first one.
I am Craig Humphreys and I would like to welcome you to my podcast on 5/67 Problem Solving with Len Bertain. We are going to entertain you with stories, helpful insights and some of the underlying theory of why 5/67 makes sense. Both of us have been avid participants in the use of 5/67 Thinking in solving problems for the last 30 years. And so this episode is a good way for us to start. I recall this episode very well. It was both a humorous and frustrating experience. It was humorous because the antagonist in this episode was a jerk, an egotistical jerk. And as the plot went down, my partners in this escapade got immense enjoyment in seeing this guy go down in flames, literally. And I trust you will find it as amusing as I did in participating in the story. But it was frustrating as we were clearly the more qualified bidders. But our revenge was breaking into the "jerks" security system. As pyrrhic victories go, it was painful but fulfilling nonetheless. Enjoy the story.
This is a story about a business that used 5/67 Thinking to figure out how to turn around an alternator, starter and generator remanufacturing business. On top of that, this facility became the first of its kind in the United States that used cells to do remanufacturing. In fact, when we walked Taiichi Ohno, the founder of the Toyota Production System, thru the facility, he was very excited. Using the Just-In-Time philosophy to serve as the basis of a remanufacturing cell, was something that he had not thought of. And it was a fun process to have designed. And it worked.